Contact UsVeterans Scotland
New Haig House
Logie Green Road
Tel: 0131 550 1569
Fax: 0131 557 5819
Veterans Scotland is committed to protecting your right to privacy as members, organisations or as a user of our online information services. It is our policy to respect the privacy of private communication.
The information you provide to us will be held for Veterans Scotland on servers based in the UK, and, except as explained below, we will not transfer it, or authorise its transfer, outside the UK.
We collect information about our users in order to help us continually improve the products and services we offer and so that we can enter into commercial arrangements, including the sale of advertising space. Veterans Scotland will always adhere to UK Data Protection Legislation which, from 25 May 2018, includes EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
Other than as stated below, we do not hold or use any information that you provide, or which we collect, outside the European Economic Area (“EEA”), nor do we transfer it to, or share it with, others within or outside the EEA (except when we believe in good faith that the law requires it).
Information About Us
Veterans Scotland is a Company Limited by Guarantee, registered in Scotland under company number SC 239808. Registered as a Charity in Scotland under charity number SC 033880. Our registered address and main trading address is New Haig House, Logie Green Road, Edinburgh EH7 4HR.
For data protection queries, please contact The Veterans Scotland Date Protection Officer, email address: firstname.lastname@example.org, postal address: New Haig House, Logie Green Road, Edinburgh EH7 4HR.
What Data Do We Collect?
We will collect personal data as provided to us during any enquiry that you make to us, which you agree to supply us as accurate.
We do not monitor your use of the Internet, but we do use cookie technology to monitor your use of Veterans Scotland site. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis.
What Do We Use Your Data For?
We use your personal data for the following purposes:
Our processing of your personal data is in our legitimate interests and is necessary to provide the Veterans Scotland service to you and to continually improve it and the content available through it.
What Cookies Do We Use?
Veterans Scotland uses the following cookies and related technologies for the following purposes:
Cookie (or similar)
Google Tag Manager
This is a tool that we use for tracking and analytics on our site. We use tracking and analytics to better understand how you use our site in order to improve our service. Tracking and analytics are not used for any direct marketing purposes.
Bing Universal Event Tracking
This tool is used when you visit our site via one of our paid ads on the Bing search engine. We use tracking and analytics to better understand how you use our site in order to improve our service. Tracking and analytics are not used for any direct marketing purposes.
How Long Do We Keep Your Personal Data?
The personal data that you provide when registering with Veterans Scotland is retained until you ask us to delete it. Download histories are retained indefinitely, however this information cannot be used to identify you. All personally identifying information is deleted immediately on your request.
How and Where Do We Store or Transfer Your Personal Data?
We only store your personal data in the UK. This means that it will be fully protected under the GDPR.
As explained below, certain personal data will be made accessible to our third-party IT contractor, based within the European Economic Area. Steps have therefore been taken to ensure that your personal data will be treated just as securely and safely as it would be in the UK and under the GDPR, as embodied in a data processing agreement between us and our contractor based on model contractual clauses provided by the European Commission, which impose suitable data protection standards on a contractual basis.
Do We Share Your Personal Data?
We will only share your personal data with selected third parties Veterans Scotland members exclusively to provide services to you with your consent.
What Are Your Rights As A Data Subject?
Individual data subjects have the following rights under the GDPR which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can be obtained from the Information Commissioner’s Office. You also have the right to lodge a complaint with the Information Commissioner’s Office if you feel that your rights have been breached.
How Can You Access Your Personal Data?
If you wish to make a data subject access request, please do so in writing, sent to the email or postal address shown below, clearly marking your correspondence as a subject access request.
We do not normally charge for subject access requests unless they are ‘manifestly unfounded or excessive’ (e.g. repetitive). We will respond to your subject access request within one month of receiving it. In the unlikely event that your request is particularly complex, a further two months may be required but we will keep you informed if this is the case.
How To Contact Us
To contact Veterans Scotland about anything to do with your personal data and data protection, including to make a subject access request, please use the following details and we will respond as soon as possible:
Telephone: 0131 550 1569
Postal Address: New Haig House, Logie Green Road, Edinburgh EH74HR.